DEAR CUSTOMER, OUR VEGAN FEAST DELIVERY SERVICE HAS TAKEN A LITTLE HOLIDAY AND WILL RETURN LATER ON THIS YEAR. WE HAVE HAD TO TAKE THIS DECISION DUE TO A SHORTAGE OF STAFF AND THE NEED TO KEEP THE FOCUS ON OUR RESTAURANT FOOD AND SERVICE AND THE WELFARE OF OUR CURRENT STAFF AS A PRIORITY.
Each week the Pied Team creates new Vegan dishes for you to enjoy at home.
Our Vegan Feast is for two people. All dishes arrive cold and should be refrigerated until you are ready to dine. Full instructions for reheating and serving the feast are inside the box. Food can be kept in the fridge to enjoy for up to 3 days.
- FOR COLLECTION:
- Simply choose the ‘Collection from Pied a Terre’ option; collection from the Restaurant is Friday and Saturday 11:00am – 3:00pm.
- FOR DELIVERY:
- Please select the appropriate shipping on check-out
- Our Local Delivery Service is available 11:00am – 6:00pm on Fridays and Saturdays. We will contact you on the day to advise of your approximate delivery time.
- Our Nationwide Delivery Service is for FRIDAY DELIVERY ONLY. The last order time for this is 3pm Wednesday.
DPD send a message to the email address provided on Wednesday with tracking information for your vegan feast delivery on Friday. If you do not receive an email on Wednesday please check your spam folder. If no email is received, please email us on suze@pied-a-terre.co.uk
The DPD email allows you to “leave in a safe place” or “with a neighbor”- please do this, as if you do miss the delivery then it is likely it would not be redelivered until Monday.
On Friday, DPD send an email/ SMS with an hour time slot. This might be quite early. It is essential that you leave a safe drop point at your address in case you are out as we cannot guarantee that DPD can redeliver on the same day.
If you do miss a delivery, contact us straight away and we will do our best to reorganize delivery but this cannot be guaranteed.
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- If ordering Vegan Feasts for different weeks or for different recipients, please place separate orders, as delivery costs are required for each purchase. For any outstanding delivery payments we will call via telephone for this.